Improve advance care planning conversations at your organization.

Catalyze patient engagement and activation.

Strengthen clinician-patient partnerships and communication.

Increase concordance of care.

Help avoid unwanted care and its associated costs.

Providing ACP Solutions

There are 4 pillars to launching a comprehensive advance care planning (ACP) program. We’ll advise your organization each step of the way.
Implementation Resources
Community Engagement

Patient Activation

Patient activation begins with decision aid tools that educate and inform patients and their surrogates about the medical system and their options for care.
ACP Decisions has a vast library of research-based decision aids to help initiate and supplement ongoing ACP conversations between patients and clinicians.

Clinician Training

Since clinicians often bear the responsibility of informing patients about their prognosis, exploring treatment options, and helping formulate preferences based upon a risk-benefit analysis and their values, better clinician training around ACP conversations is necessary.
Training across several different disciplines can help create an integrated workflow of ACP communication between clinicians and front desk staff.


Health care teams should deliver comprehensive quality improvement ACP initiatives that are person- and family-centered. As recommended by the Institute of Medicine, the initiatives need to be “integrated, person-centered, family-oriented, and consistently accessible care near the end of life be provided by health care delivery organizations and covered by government and private health insurers.”
There are expected challenges health care teams may encounter when adopting an improvement initiative.

Community Engagement

To catalyze educational efforts, there must be a robust conversation about ACP within the larger community. Part of this effort includes engaging communities to understand the limits of medicine.
This community may include public health and other governmental agencies, community- and faith-based organizations, civic leaders, consumer groups, healthcare organizations, professional societies, payers, and employees. Working collaboratively, these groups can share successful strategies that may work for organizations throughout the community.
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